Shipping and FAQs
Shipping Information and FAQ's
When will my order ship? (Explorer Block, Intel Edison)
Using normal methods of shipping, your order will ship from our Florida fulfillment center within 0-1 business days. If you placed your order on a weekend our outside US Eastern time business hours, your order will go out the next business day. We prioritize Expedited orders.
We ship expedited orders same day if they are completed by 12:00 Noon US Eastern time. We offer the following expedited order methods: DHL Express (International), FedEx 2 Day, and FedEx Overnight.
HamShield orders still are shipped from our Seattle, Washington headquarters. These typically ship within 1-2 business days. We are working to move HamShield to our new fulfillment center in the next couple of months.
What is a business day?
Monday through Friday. Any orders placed outside this time or on weekends will ship the next business day (assuming its not a holiday). Our sales and product support are also available during Monday through Friday, with the exception of holidays.
Our Florida fulfillment center and Seattle, Washington headquarters have the following holidays in 2017. Any orders placed on this day will usually be shipped the next business day:
Monday, January 2 New Year’s Day (observed)
Monday, February 20 Washington’s Birthday
Monday, May 29 Memorial Day
Tuesday, July 4 Independence Day
Monday, September 4 Labor Day
Thursday, November 23 Thanksgiving Day
Friday, November 24 Christmas Eve
Monday, December 25 Christmas Day
I have an order, shipping or support question!
Email us at email@example.com and we will get back to you as soon as we can.